Client agrees to provide timely responses to Quality CV's after notification of resume draft completion. Client shall have 30 days to respond to the resume draft submitted to the Client for review. If after 30 days the Client has failed to respond, Quality CV's will assume the Project complete and the Project shall be deemed to be complete. Quality CV's will have no further obligation to Client, and Client shall pay Quality CV's all fees and expenses associated with work performed by Quality CV's.
Communication:
Communication is essential in this business for success. The client agrees that they will reply promptly to all drafts, revisions, samples, and questions send and asked by Quality CV's in a timely manner. The client also agrees to be clear, and specific to all emails, questions, phone calls, or any other communications. If the client FAILS to respond to any email or is not heard from by Quality CV's within 30 days, the project or service will be considered complete and or closed. No further changes or revisions will be made without extra fees and an upfront payment.
Further, if THE CLIENT, after 30 days from project submission, and after initial preliminary designs have been displayed, wishes to alter original scope of project, as outlined in project submission forms, including, but not limited to, name change, type of business change, theme of business change, specifically requested illustration change, then such project shall be deemed a new project and subject to new retainer payments as per current pricing schedules.
Revisions:
Quality CV's does offer unlimited revisions to all customers. This is only to a certain extent and within reason.
Most of these reasons are based on but not limited to: the Client is secretly trying to make a resume template store, sub contracting other work through us to a third party, or the Clients failure to choose a final draft.
A CV draft is sent to the client within 2 business days. Each revision is usually done within 3 to 5 business days. There is NO guarantee on writing times and Quality CV's will not be held responsible due to Clients necessary completion time due to software, hardware, or any other equipment issues on either Quality CV's or the Clients side.